Returns & Refunds
Returns
We want you to love your Dragon Padel gear. If you’re not completely happy, you can return items within 14 days of delivery.
To be eligible, items must be:
- Unworn and unwashed
- In their original condition with tags attached
- In the original packaging where possible
Refunds
Once we receive and inspect your return, we’ll notify you by email. Approved refunds will be processed via our webstore method within 5–10 working days.
Exchanges
Need a different size or colour? The quickest way is to place a new order and return the original item for a refund.
Non-Returnable Items
For hygiene reasons, accessories like caps cannot be returned unless faulty.
How to Start a Return
Email us at info@dragon-padel.com with your order number and we’ll provide return instructions.